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FAQs

Quick answers about ordering, payment, and delivery.

How do I place an order?

Browse the shop, add items to your cart, register or sign in, then checkout with Mobile Money.

What payment methods do you accept?

We accept Mobile Money from all networks. Pay to our MTN store wallet and enter your transaction ID at checkout.

Is delivery included?

Delivery fee is quoted separately after your order is confirmed.

How long does delivery take?

Local delivery usually takes 1–5 working days after payment is confirmed, depending on your location.

Can you import items for me from China?

Yes. Use the Import for me page to send item details and we will quote you.

How do I track my order?